Jio Customer Care Numbers
JioCare
Their experts are available for your assistance 24X7 (Monday – Sunday)
Interested in Jio? Talk to them on 1860-893-3333
For recharge plans, data balance,
the validity, recharge confirmation and offers 1991
For Queries 199
For Complaints 198
From Other numbers 1800-889-9999
Tele-verification to activate both HD voice & data services 1977
Tele-verification to activate data services only 1800-890-1977
Device Care Helpline (JioPhone, LYF Mobile & JioFi)
Their experts are available for your assistance on all Days, from 9am to 9pm
Helpline 1800-890-9999
Helpline 1800-890-9999
Helpline for Jio Enterprise Mobility & Business Solutions
Their experts are available for your assistance 24x7 (Monday - Sunday)
Care Helpline for Enterprise Mobility Services 1800-889-9333
Care Helpline for Enterprise Connectivity Services
& Business Solutions 1800-889-9444
Helpline for New Business Connection 1800-889-9555
Care Helpline for JioFiber Customers
Their experts are available for your assistance 24X7 (Monday – Sunday)
Helpline 1800-896-9999
Helpline 1800-896-9999
Online shopping
For any online shopping related assistance, reach out to their experts between 9 am to 9 pm (Monday – Sunday)
Helpline 1800-893-3399
Appellate Authority
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to their Appellate Officers in your region anytime from Monday to Friday, between 10:30AM and 06:00PM with your unique complaint number you get post registering your complaint with JioCare.
| Zone | Jio Service Area | Appellate Authority Name | Office Address | Email Address | Contact Number | Fax No |
| South | Kerala | Jayaraj Rajasekharan | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. | appellate.ker@jio.com | 18008893999 | 18008891211 |
| South | Tamil Nadu | Royston Antony | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu | appellate.tn@jio.com | 18008893999 | 18008891211 |
| South | Andhra Pradesh | Siddharth Sharma | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 | appellate.ap@jio.com | 18008893999 | 18008891211 |
| North | Kashmir | Neeraj Fotedar | Reliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar - 190001, J&K | appellate.jk@jio.com | 18008893999 | 18008891211 |
| North | Delhi NCR | Sanjay Tiku | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana | appellate.del@jio.com | 18008893999 | 18008891211 |
| North | Rajasthan | Arun Mani | Reliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 | appellate.raj@jio.com | 18008893999 | 18008891211 |
| West | Madhya Pradesh | Partha Pratim | Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore - 452010, Madhya Pradesh, India | appellate.mp@jio.com | 18008893999 | 18008891211 |
| West | Maharashtra & Goa | Neelesh Atre | Reliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004 | appellate.mah@jio.com | 18008893999 | 18008891211 |
| East | West Bengal | Sailesh Rupani | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 | appellate.wb@jio.com | 18008893999 | 18008891211 |
| West | Chhattisgarh | Partha Pratim | Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore - 452010, Madhya Pradesh, India | appellate.mp@jio.com | 18008893999 | 18008891211 |
| North | UP (West) | Sunil Kapoor | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 | appellate.upw@jio.com | 18008893999 | 18008891211 |
| South | Karnataka | Shiva Kumar | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. | appellate.kar@jio.com | 18008893999 | 18008891211 |
| East | Odisha | Bikash Mohanty | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar - 751023 | appellate.ori@jio.com | 18008893999 | 18008891211 |
| East | Bihar | Chandra Prakash | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India | appellate.bih@jio.com | 18008893999 | 18008891211 |
| North | UP (East) | Rajesh Sharma | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow - 226010. (UP) | appellate.upe@jio.com | 18008893999 | 18008891211 |
| North | Haryana | Sanjiv Sachdeva | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 | appellate.har@jio.com | 18008893999 | 18008891211 |
| North | Punjab | Karuna Misra | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 | appellate.pb@jio.com | 18008893999 | 18008891211 |
| West | Mumbai | Saurabh Singh Parmar | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051 | appellate.mum@jio.com | 18008893999 | 18008891211 |
| South | Telangana | Sreedhar Nandiraju | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana | appellate.ap@jio.com | 18008893999 | 18008891211 |
| North | Himachal Pradesh | Sameer Pandey | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh | appellate.hp@jio.com | 18008893999 | 18008891211 |
| East | Kolkata | Avinash Chaturvedi | Reliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block - DP, Sector-V, Saltlake City, Kolkata -700091 | appellate.kol@jio.com | 18008893999 | 18008891211 |
| East | Assam | Ritwick Chakraborty | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India | appellate.assam@jio.com | 18008893999 | 18008891211 |
| East | Jharkhand | Sanjay Chatterjee | Reliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi - 834001, Jharkhand | appellate.bih@jio.com | 18008893999 | 18008891211 |
| East | North East | Banibroto Biswas | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong - 793014, Meghalaya, India | appellate.ne@jio.com | 18008893999 | 18008891211 |
| West | Gujarat | Bhavesh Mehta | Office -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India | appellate.guj@jio.com | 18008893999 | 18008891211 |
| North | Uttarakhand | Venkat Naidu | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003 | appellate.upw@jio.com | 18008893999 | 18008891211 |
| North | Jammu | Vivek Sharma | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India | appellate.jk@jio.com | 18008893999 | 18008891211 |
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